NGOFS is committed to build quality into all activities by significantly raising the bench mark of its services
NGOFS is committed to ensure timely delivery of services to the satisfaction of its esteemed customers by determining & mitigating any probable risk through effective business control measures. Staff , stakeholders & interested parties are expected to communicate, participate & take the accountability contractual needs and expectations
NGOFS is fully committed to
- Meet customer requirements on quality and ensure continuous customer satisfaction.
- Ensure conformity to an effective management system that identifies potential risks & opportunities in our process and shall monitor /take action as applicable.
- Continuously strive to improve our performances to ensure customer satisfaction.
- The top management is fully committed to implement this system within its operations by setting and monitoring objectives to promote continuous improvement. The top management shall also ensure that the policy is understood by all personnel’s and shall provide appropriate resources to meet the intended needs in timely manner.
- Shall endeavor and is committed to consistently deliver services fit for purpose and in compliance with the customer specifications, applicable statutory and regulatory requirements..
- Providing appropriate resources to implement this policy.
- This Policy statement shall be made available to all interested parties.